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Dispositions institutionnelles
Realising the Human Rights to Water and Sanitation: A Handbook

Realising the Human Rights to Water and Sanitation: A Handbook

Année de publication:
2014
This Handbook gives guidance on the implementation of the human rights to water and sanitation as defined by the international human rights legal framework. The main target audiences include governments at all levels, donors and national regulatory bodies, however, it provides information that will also be useful to civil society, service providers and human rights organisations.

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Renforcement des capacités
Citizen Report Card Learning Toolkit

Citizen Report Card Learning Toolkit

Année de publication:
2006
This self-learning online course is provides basic knowledge and skills to implement Citizen Report Cards (CRCs). A CRC is a simple but powerful tool to provide public agencies with systematic feedback from users of public services. The target audience includes officers of local governments, civil society organizations, development agencies, and consortiums.

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